In order to fulfil transactions or provide service to you as a customer of EnchantingEmbroidery.com, we may require you to provide to us personally identifiable information about you. You specifically and voluntarily provide Personal Data to us while using the Enchanting Embroidery online store to buy our Machine Embroidery Designs. Personal Data includes contact information that can identify you as a specific individual, such as your name, address, phone number and E-mail address.
We respect your privacy. Your personal data collected on this site will be kept strictly confidential and will not be sold, rented, disclosed, or loaned to anyone.
No financial information (eg. credit card number) is collected or stored at the Enchanting Embroidery web site.
When you buy our embroidery designs your order will be processed through the SSL secure server of the authorized retailer for our products 2Checkout.com &PayPal.com. This means that all your sensitive personal data provided during credit card payment transaction, including credit card number, name and address is transferred over a Secure Socket Layer (SSL) line in a securely encrypted form in order to prevent your information from being read during transmission over the Internet.
Due to the nature of machine embroidery designs (software), there is NO refund, exchange or returns, but we will provide technical support. Please try out one of our free designs if you are unsure that your hardware will support our designs.
We guarantee only the quality of the files and formats we provide. If you purchase our designs for conversion or resizing, then you do so at your own risk. We are not responsible for the quality of the converted or resized files or failure to convert or to resize them.
You can sell or give away items that you produce with our designs. However, you cannot sell or share the design file. This policy also applies to our free designs. If you know someone who would like our designs, please ask them to visit our website.
Special note about children:
Persons under the age of 18 are NOT eligible to use any services on our Site.
You may NOT sell, trade or otherwise distribute the embroidery design files you have purchased or downloaded from this site. You are NOT allowed to use my embroidery files to incorporate my designs in other machine embroidery files or to modify my embroidery files and distribute them as a different product.